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Owner Assistance
for AOL Users
The Issue
If you are a member of AOL, it is highly likely that
you will encounter some problems when trying to login
to the Owners Area. Unfortunately AOL takes a view of
life that does not confirm to the W3C standards as set
down by the Internet standards body. Whilst they can
choose to take this view, it does go against the these
standards and leads to problems
when web sites use certain features. In
this case we are using cookies (something which is much
debated) but is an essential part of the Internet. This
means that whilst using the AOL browser you would be
unable to maintain your Mobile Home. There is a simple
way around this issue and we have fully documented
the solution below.
Session Cookies
SmartBookers do use session cookies for the temporary
storage of your Owner ID whilst navigating the Owner
Area. Whilst there are many ways of carrying the Owner
ID throughout the site, cookies are the most secure and
well practised methodology for this. We only store a
unique number for the duration of the session (i.e.
the length of time your browser window is open) after
which it is automatically removed. At no time does this
cookie hold either confidential information about you
or your vans.
Instructions
- Run Microsoft Internet Explorer (From the "Start"
button, select Programs then Internet Explorer).
- Alternatively: From the "Start" button, select "Run",
type in IEXPLORE and click the OK button
- Select "About Internet Explorer" from the "Help"
Menu.
- It should have a version no of 6 or above.
- Click OK to continue
- Select "Internet Options..." from the Tools Menu
- Click on the "Security" Tab.
- It should have a security zone of Medium and the
"Default Level" button should be disabled.
- IF NOT, Click on the "Default Level" Button.
- Click on the "Privacy" Tab.
- It should have a security zone of Medium and the "Default
Level" button should be disabled.
You will note that this setting will ensure that no
personally identifiable information will be stored
without your implicit consent .
- IF NOT, Click on the "Default Level" Button.
- Click on OK Button
- Navigate to the Owner
Login Screen - [Click Here]
- Click on the link to "Test your PC".
- You should now have a comliant system.
- Click on "Return to Login Page"
- Login to your Owner Portfolio and proceed with
managing your Mobile Home
Return to Login Screen
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